Privacy Policy
Zoyap, Inc. ("Zoyap," "we," "our," or "us") values your privacy. In this Privacy Policy ("Policy"), we describe the information we collect, how we use it, and when and with whom we share it. This Policy applies to all sites, mobile applications, and other online services (collectively, "Platform") made available by Zoyap. This Policy applies only to information collected on or through the Platform. It does not apply to information collected or obtained by or through any other means (including, without limitation, information collected offline, in person, over the telephone and/or by mail, or from third parties outside the Platform). Undefined capitalized terms used herein shall have the definitions as set forth in our Terms of Use. By accessing or using the Platform, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM.
KEY TERMS
Please review the Terms of Use
INFORMATION WE COLLECT
How we collect and store information depends on how you access and use the Platform. We collect information in multiple ways including when you provide information directly to us, when you permit third parties to provide information to us, and when we passively collect information from you, such as information collected from your browser or device.
Information You Provide Directly to Us
We may collect information from you during your use or access of the Platform, such as:
This list is illustrative, not exhaustive; the Privacy Policy applies to all use of the Platform.
The information you provide directly to us may concern you or others and may include, but is not limited to: (a) name; (b) zip code; (c) email address; (d) home or business telephone number; (e) home, business or mailing address; (f) demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers); (g) date of birth; (h) insurance information; (i) photographs; (j) information about your project, request or need; (k) video, photos, profile photo or audio files; and/or (l) in certain circumstances, payment, payment details and/or identity verification information, (m) employee information, owner information, (n) Tax-id, article of information, bank account, credit / debit card details. It may also include information specific to services you are requesting or offering through the Platform, such as a business name, service descripxion, qualifications and credentials. You are not required to provide us with such information, but certain features of the Platform may not be accessible or available, absent the provision of the requested information.
Information from Affiliates, Social Networking Sites, and other Non-affiliated Third Parties
We may collect information about you or others through Zoyap affiliates or through non-affiliated third parties. For example, you may be able to access the Platform through a social networking account, such as Facebook. If you access the Platform through your Facebook account/Twitter account, you may allow us to have access to certain information in your Facebook profile. This may include your name, profile picture, gender, networks, user IDs, list of friends, location, work, status, date of birth, email address, photos, videos, people you follow and/or who follow you, and/or your posts or "likes."
Social networking sites, such as Facebook/Twitter/Youtube, have their own policies for handling your information. For a descripxion of how these sites may use and disclose your information including any information you make public, please consult the sites' privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you.
We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes or background check of service providers. We may combine information that we collect from you through the Platform with information that we obtain from such third parties and information derived from any other products or services we provide.
Information That is Passively or Automatically Collected
Device/Usage Information. We and our third-party service providers, which include ad networks and analytics companies including DoubleClick and Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Platform. As described further below, we may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g. IDFA or Android ID); and (i) the type of device that you use (j) website flow by user. We may also track how frequently you access or use the Platform. We use this information (including the information collected by our third-party service providers) for Platform analytics (including to determine which portions of the Platform are used most frequently and what our users like/do not like), to assist in determining relevant advertising (both on and off the Platform), to evaluate the success of our advertising campaigns, and as otherwise described in this Policy.
Location Information. When you use the Platform, we may collect general location information (such as IP address). If you install our mobile app, we may ask you to grant us access to your mobile device's geolocation data / camera / mic. If you grant such permission, we may collect information about your precise geolocation, and we may use that information to improve the Platform, including providing you with location-based features (e.g. for identification of Pro Services available near you), To enable Voice command based search, to enable photo search etc. To deliver customized content and advertising, we may share your location information with our agents, vendors, or advertisers. If you access the Platform through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions/mic/camera on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details. If you disable certain functions, you may be unable to use certain parts of the Platform.
Cookies and Other Electronic Technologies. We and our third-party service providers may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, and improve the Platform. These technologies, for example, may allow us to tailor the Platform to your needs, save your password in password-protected areas, track the pages you visit, help us manage content, and compile statistics about Platform usage. We also use certain of these technologies to deliver advertisements through the Platform that may interest you. We or our third-party service providers also may use certain of these technologies in emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
We may also use local shared objects (also known as "Flash cookies") to assist in delivering special content, such as video clips or animation. Flash cookies are stored on your device, but they are not managed through your web browser. To learn more about how to manage Flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
You can choose to accepx or decline cookies. Most web browsers automatically accepx cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Platform, because it may not function properly. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser may not affect flash cookies. As we adopx additional technologies, we may also gather additional information through other methods.
HOW ZOYAP USES THE INFORMATION WE COLLECT
We may use your information for any of the following reasons:
We may combine information that we collect from you through the Platform with information that we obtain from affiliated and nonaffiliated third parties, and information derived from any other products or services we provide.
We may aggregate and/or de-identify information collected through the Platform. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.
WHEN ZOYAP DISCLOSES YOUR INFORMATION
Unless otherwise described in this Policy, we may also share the information that we collect from you through the Platform as follows:
Please be advised that some information you provide will be publicly accessible. For instance, registration for an Account requires that you provide us with your name. If you register through Facebook, the Platform will use the name associated with your Facebook account. Your name (full name, or in some instances, your first name and last initial) may be visible to other users. Depending on the circumstances, your name may be attached to your Content or information, such as scheduling of Pro Services, service requests, classes, deals, used buy/sell, reviews, participating in discussions or forums, messaging, and profile information. Certain other people, including other users with whom you have interacted via the Platform, will see information about you that is attached to your name. For example but without limitation, if you are a User seeking services from service providers, the descripxion you provide of your desired services will be shown to some Users registered in the relevant category along with your name. Thus, other users may be able to personally identify you based on Content you provide.
We invite you to post Content on or through our Platform, including your comments, feedback, pictures, and any other information. However, please be careful and responsible whenever you are online. If you choose to post User Content on or through the Platform, such as through Member-to-Member messaging, through our review boards, forums, blogs, or other postings, that information: (a) may be or become publicly available; (b) may be collected and used by third parties without our knowledge; and (c) may be used in a manner that may violate this Policy, the law, or your personal privacy.
ONLINE ANALYTICS AND TAILORED ADVERTISING
Analytics
We may use third-party web analytics services on the Platform, such as those of Google Analytics. These service providers use the sort of technology described in the Information That Is Passively or Automatically Collected section above to help us analyze how users use the Platform, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Platform. We also use Google Analytics for certain purposes related to advertising, as described in the following section.
Tailored Advertising
Third parties whose products or services are accessible or marketed via the Platform may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Platform in order to (a) inform, opximize, and serve marketing content based on past visits to our websites and other sites and (b) report how our marketing content impressions, other uses of marketing services, and interactions with these marketing impressions and marketing services are related to visits to our websites. We also allow other third parties(e.g., ad networks and ad servers such as Google Analytics, DoubleClick, Facebook, Twitter and others) to serve tailored marketing to you and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Platform. We neither have access to, nor does this Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device you use to access the Platform by non-affiliated, third-party ad technology, ad servers, ad networks or any other non-affiliated third parties. Those parties that use these technologies may offer you a way to opx out of targeted advertising as described below. You may receive tailored advertising on your computer through a web browser. Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider in hashed, non-human readable form.
If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored marketing, you may visit the Network Advertising Initiative's Consumer Opx-Out Link and/or the Digital Advertising Alliance's Consumer Opx-Out Link to opx-out of receiving tailored advertising from companies that participate in those programs. To opx out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page. Please note that to the extent advertising technology is integrated into the Platform, you may still receive advertising content even if you opx out of tailored advertising. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of the above opx-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. If your browsers are configured to reject cookies when you visit this opx-out page, or you subsequently erase your cookies, use a different computer or change web browsers, yourNAI or DAAopx-out may no longer be effective. Additional information is available on NAI's and DAA's websites accessible by the above links.
When using a mobile application you may also receive tailored in-application advertising content. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions on how to prevent the delivery of tailored in-application marketing content. You may review the support materials and/or the privacy settings for the respective operating systems in order to opx-out of tailored in-application advertising. For any other devices and/or operating systems, please visit the privacy settings for the applicable device or contact the applicable platform operator.
CALIFORNIA DO-NOT-TRACK DISCLOSURE
Zoyap is committed to providing you with meaningful choices about the information collected on our Platform for third party purposes. That is why we have provided links below to the NAI "Customer Opx-out" link, DAA opx-out link, a Google opx-out link. However, Zoyap does not currently recognize or respond to browser-initiated Do-Not-Track signals, as the internet industry is currently still working on Do-Not-Track standards, implementations and solutions.
CHILDREN'S PRIVACY
Though our website is geared towards children, Only parents/guardian of the children who are 18 years of age or older may use the Zoyap Platform for their children. No children under 18 years of age should use Zoyap for any login/service/class/process/buy/sell/event/blog/deals/chat/transfer of images/post/review/message. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete such information. We have all rights to restrict/delete/report users under 18 years of age at any time. Parents should take full responsibility for the details posted about them or their children on zoyap platform. Any information posted by children would be identified and deleted with out their or parents consent by Zoyap. If Zoyap cannot identify the posts by children then zoyap has all rights to delete all content and the account with out any consent from their parents or account holders.
SECURITY
We employ appropriate physical, procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. Zoyap may use encrypxion, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% failsafe. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, computer, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. Zoyap is not responsible for the unauthorized use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity. Zoyap uses third party like braintree payments [ a Paypal service ], Stripe or other payment processing companies to process user and vendor/service provider payments.
Zoyap collects user / vendor payment details. All the details collected by Zoyap will be passed on to Stripe Connect [ Zoyap's payment processing third party]. Zoyap will NOT store or withhold any payment data. Once the payment data is provided, Zoyap transfers the data to Stripe Connect for verification. Once Stripe Connect verifies the payment information, a notification will be provided to Zoyap to confirm User/Vendor registration. Stripe requires Zoyap to collect and provide below details from vendor [ Registered name, Tax ID, Address, Bank Account Information, Routing Number, Date of Birth, and other details ]. Stripe requires Zoyap to collect Name, Age, address, phone number, email address, credit card details and other. Zoyap relies on Stripe for all type of payments..
LINKS TO EXTERNAL PLATFORMS
The Platform may contain links to other websites or resources over which Zoyap does not have any control. Such links do not constitute an endorsement by Zoyap of those external websites. You acknowledge that Zoyap is providing these links to you only as a convenience, and further agree that Zoyap is not responsible for the content of such external websites or the protection and privacy of information you provide while visiting such external websites.
UPDATING, DELETING, AND CORRECTING YOUR INFORMATION
You may review, correct and delete certain information about you by logging into the Platform and navigating to your preferences page in "Your Profile.' You must prompxly update your Account information if it changes or is inaccurate. Upon your request, we will close your Account and remove your profile information from view as soon as reasonably possible. We may retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any user, enforce our Terms of Use, and/or for any other purposes otherwise permitted by law that we deem necessary in our sole discretion. You should understand, however, that once you transmit User Content through the Platform, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that Zoyap will not be responsible or obligated to help you in any which way or form. Zoyap is not allowed to revive your account or share details with you on the deleted account.
YOUR CHOICES REGARDING EMAIL COMMUNICATIONS
We may send periodic promotional or informational emails to you. You may opx out of such communications by following the opx-out instructions contained in the email. Please note that it may take up to 100 business days for us to process opx-out requests. If you opx out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any services you have requested or received from us.
CHANGES TO THIS POLICY
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. ZOYAP MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY AT ANY TIME. ZOYAP WILL POST ITS UPDATED POLICY ON THE PLATFORM OR SEND YOU AN EMAIL IN ADVANCE OF THE NEW EFFECTIVE DATE. ZOYAP ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED ACCESS TO OR USE OF THE PLATFORM WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.
CONSENT TO TRANSFER
Our computer systems are currently based in the United States, so your personal data will be processed by us in the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create an Account with the Platform as a visitor from outside the United States, by using the Platform, you agree to this Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Policy.
CONTACT US
If you have any questions about the Privacy Policy or the Platform, please contact us by sending an email to support@zoyap.com, or by writing to: Zoyap, Inc., 19608 pruneridge avenue, Apr 6309, Cupertino, CA-95014.
Responsible Disclosure Policy
Zoyap'aims to keep its service'safe for everyone, and data security is of the utmost priority. If you are a security researcher or expert, and have discovered a security vulnerability in our site, we appreciate your help in disclosing it to us in a responsible manner.
Publicly disclosing a vulnerability can put the entire community at risk, so we urge you to keep matters private until a fix can be rolled out from our side. '
We appreciate your good faith effort to protect our user's privacy and data. 'We are committed to addressing security issues responsibly and in a timely manner.' If you'd like to report an issue that pertains to your individual Zoyap account and is not'an online security issue'that may affect many Zoyap users, please contact us through the contact Zoyap opxion'at the bottom of this article. Our team'will gladly assist you.
support@zoyap.com [ Security ]
Zoyap SMS Terms and Conditions
Zoyap, Inc. ("Zoyap," "we," "us," or "our") provides these SMS Terms and Conditions (the "SMS Terms"), which govern the provision and delivery of text messages by us or our text message service providers to you. Zoyap provides this service to all of our users, including Zoyap Service Providers and those Users seeking Service Providers in Zoyap. We or our service providers send text messages to: (1) provide you with information you requested from Zoyap; (2) inform you of improvements, features, or Zoyap services that may be of interest to you; (3) to facilitate the matching of Zoyap users with Zoyap pros or other features you voluntarily use on Zoyap; and (4) to respond to your inquiries regarding your account or use of Zoyap (5) During new User / Service Provider registration (6) During User / Service provider registration to Stripe payment (7) During User / Service provider password / username / phone namer or address or other profile changes '
E-SIGN Disclosure
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by emailing to support@zoyap.com with "Revoke Electronic Consent" in the subject line. To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, email to support@zoyap.com with contact information and the address for delivery. '
Signing Up For Zoyap Text Messages'
You may sign up to receive text messages through our website. By signing up to receive text messages, you agree to these SMS Terms, Zoyap's Terms of Use and Privacy Policy
By signing up to receive Zoyap text messages, you agree that Zoyap or its agents may use any automated or non-automated technology to send you informational and/or promotional text messages. The types of text messages you will receive depend on the SMS campaign(s) you opxed into. You understand that you are not required to receive Zoyap text messages as a condition of purchasing property, goods, or services from Zoyap.
Costs of Signing Up for Zoyap Text Messages
Zoyap does not charge you for its text message program. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider. Zoyap will NOT be responsible to pay your service provider for the resulting data/text message usage due to texts received.
Frequency of Text Messages The number of text messages you receive may depend upon factors including how you use our services and whether you take steps to generate additional text messages from us (such as by sending a HELP request).
Participating Carriers
Content is not available on all carriers and carrier participation could change. As of May 24, 2018, our text messages can be sent through the following carriers: AT&T, T-Mobile USA, Verizon Wireless, Sprint, Advantage Cellular (DTC Wireless), Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Boost Mobile, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Google Voice, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Metro PCS, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, NTelos, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, Plateau (Texas RSA 3 Ltd), RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, and West Central (WCC or 5 Star Wireless). The content is not compatible with all cell phone models. Zoyap will not be liable for any delays in the receipx of any SMS messages or changes to the participating carriers as delivery is subject to effective transmission from your carrier with active participation at that time.
Eligibility'
By signing up to receive Zoyap text messages, you represent that you are 18 years of age or older and understand the obligations and agree to the terms set forth in these SMS Terms and the Zoyap Terms of Use, which both form binding agreements between you and us. You further represent that you are the subscriber of the cellular service at the mobile number provided or that you are authorized by the subscriber to sign-up for texts.
Opxing Out of Zoyap Text Messages
If you no longer want to receive Zoyap text messages, you may send your opx-out request to our support team support@zoyap.com. Zoyap support team will review and respond.
Modifications to these SMS Terms
We reserve the right to modify these SMS Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your continued enrollment in Zoyap's text messaging program shall be deemed to constitute accepxance by you of such modifications, additions or deletions.'
Contact Us
For more information, please contact our office.