Zoyap, Inc. (“Zoyap,” “Company,” “We,” “Our”) respects your privacy and is committed to protecting it through our compliance with this policy. This document describes the types of information we may collect or that you may provide when you access, use or register with Zoyap’s website and mobile application (collectively “Platform”) and our practices for using, maintaining, protecting and disclosing that information.
Please read this carefully to understand our policies and practices regarding your information and how we will treat it. By using or registering with our Platform, you agree to this Privacy Policy. Your continued use of our Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates as it may change from time to time.
The Platform only targets and collects information from and about parents. We do not direct the Platform or collect information from children under the age of 13.
Information We Collect and How We Collect It
We collect information from and about users of our Platform:
Information You Provide to Us
When you use or register with the Platform, we may ask you provide information by which you may be personally identified, such as your name, Date of Birth, telephone number, email address, city, credit card information and any other identifier by which you may be contacted online or offline ("Personal Information").
This information includes:
Automatic Information Collection
When you use or register with the Platform, we may ask you provide information by which you may be personally identified, such as your name, Date of Birth, telephone number, email address, city, credit card information and any other identifier by which you may be contacted online or offline ("Personal Information").
When you download, access and use the Platform, it may use technology to automatically collect:
Cookies
We may automatically collect certain information through the use of “cookies.” Cookies are small data files that are stored on your hard drive by the Platform. Among other things, the use of cookies helps us to improve the Platform and your user experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing our Platform, and to personalize your experience by remembering your preferences.
We link the information we store in cookies to any personally identifiable information you submit while on the Platform. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or Platform, however you can still use the Platform normally. The use of cookies by our service providers or third parties is not covered by our privacy statement. We do not have access or control over these cookies. We do not track signals, or plant cookies when a Do Not Track (DNT) browser mechanism is in place.
Use of Personal Information We Collect
We may use the information we collect from you in the following ways:
Legal Basis for Processing Personal Information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Platform and communicating with you as necessary to provide these Platform, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Security of Your Personal Information
The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number) on our Platform, we encrypt that information using secure socket layer technology (SSL).
Zoyap takes reasonable security measures to protect your Personal Information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.
If you use a password on the Platform, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please notify us immediately.
Your Data Protection Rights Under The General Data Protection Regulation (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Updating and Accessing Your Personal Information
If your Personal Information changes, we invite you to correct or update your information. We will retain your information for as long as your account is active or as needed to provide you Platform. If you wish to cancel your account, request that we no longer use your information to provide you Platform, or delete your Personal Information, you may do so through your account settings, or contact us at support@zoyap.com. We will respond to your request to have your Personal Information updated as soon as possible. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Choices About Use of Your Information
You can use some of the features of the Platform without registering, thereby limiting the type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes, including messages about your current Zoyap account and Platform.
Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Platform may no longer work for you. You will continue to receive advertising material but it will not be tailored to your interests.
Third-Party Disclosure and Links
The Platform may include links to other websites whose privacy practices may differ from those of Zoyap. If you submit Personal Information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any third-party websites you visit.
Social Media Features
Our Platform includes social media features, such as those linked to Facebook, Instagram, Twitter, YouTube, Pinterest, and LinkedIn. These features may collect information such as your IP address, the pages you are visiting, and may set a cookie to enable the features to function properly. Social Media Features are either hosted by a third party or hosted directly on the Platform. Your interactions with these features are governed by the privacy policy of the company providing it.
Notice Concerning The Information Of Children
Zoyap is not directed to children under the age of 13 and does not intentionally collect any information from children under the age of 13. Though our website is geared towards children’s class and activities, only parents/guardian of the children who are 18 years of age or older may use the Zoyap Platform for their children. No children under 18 years of age should create or use others account for any reason what so ever. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete such information. Parents should take full responsibility for the details posted about them or their children on Zoyap platform. Please contact us if your child has provided Personal Information to us and we will delete the information.
When Registering for a service (Class, Events, Deals, Services etc ) Zoyap platform collects kids details from parents and provide to service providers to be used during Emergency situations. Please check Service Provider privacy policy that you register a service, on how they use kids details provided by Zoyap for Emergency Contact. Parents should take responsibility to check service provider privacy policy.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect Personal Information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify the users via email. We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
International Data Transfers
We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.
Changes to This Policy
Zoyap may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date below and may notify you by email (sent to the e-mail address specified in your account). We may also prompt you stating there are changes while using website / app. We encourage you to review this Policy whenever you visit the Platform to understand how your Personal Information is used.
Continued use of website / app means that User / Service Provider / Promoter has agreed to all the Privacy Policy changes / Terms of Use Changes / Service Provider (or) Promoter Changes.
Questions About This Policy
If you have any questions about this Policy, our practices related to the Platform, or if you would like to have us remove your information from our database please feel free to contact us at support@zoyap.com.